Why Do I Get the Message Call Cannot Be Completed at This Time Try Again Later on Sprint

If you're unable to brand or receive calls, or your calls drop unexpectedly, these troubleshooting tips can help. If you lot're having problems with calls only while connected to Wi-Fi Calling, read no farther and check out Wi-Fi Calling problems instead.

Read me first

First things kickoff. To brand sure your device can make and receive calls, cheque the following:

 Your device shows at least two betoken confined. If there are fewer, the signal is likewise low for reliable calls. Bank check out Signal bug / no service troubleshooting.

 Your line is active (prepaid lines must have a residue).

 If you have Family Allowances, make sure information technology isn't blocking calls or has time-of-day blocks ready up.

 Wi-Fi Calling preferences are set to Cellular Preferred or Cellular Merely to prevent Wi-Fi Calling bug from interfering with your signal.

 If you're calling an international number, check whether you have the right features on your account. Run into Stateside calling & texting services. For data about making international calls, see Brand an international telephone call.

If your device meets all these criteria, and y'all're however having calling issues, proceed with the troubleshooting steps beneath.

Tip: If you lot need help with any of the steps in this document, visit our Device tutorials page, select your device, and use the search bar to find what you're looking for.

Can't make or receive calls

If you can't brand or receive calls; or get busy, fast decorated, 3 beeps, three rising tones, or a "call failed" fault when you lot try to call, first with these basic troubleshooting steps. For additional iPhone-specific troubleshooting steps, visit Apple Support.

Bones troubleshooting

1. Restart your phone.
2. Turn off Wi-Fi to ensure you're using the T-Mobile network.
3. Turn on VoLTE.
4. Uninstall downloaded apps such as calling apps; all blocking, launcher, and home screen apps; and apps you downloaded around the time the trouble started. T-Mobile can't support calls on other services such every bit Google Voice. Contact the app provider if necessary.
5. (iPhone only) Reset the network settings (Settings > Full general > Reset > Reset Network Settings).
6. Update the device software to the latest version. You tin exercise this over Wi-Fi. Visit the Devices folio for current versions and steps.

Can't call a specific number or make international calls

• Make certain the number you are dialing doesn't accept a ane-700, 1-900, or 976 prefix. T-Mobile blocks calls to these numbers.
• Make sure the number you're calling isn't on the device'southward Block or Spam list.
• Use the dialer to enter the full eleven-digit number, instead of using whatever saved contacts.
• Include whatsoever country codes or area codes. (Add a + or 011 to the commencement for United states numbers.)
• Disable caller ID past dialing *67 earlier the 11-digit phone number. If the call goes through, your number is blocked to them.

Dropped calls

It is normal for calls to drop after eight hours. Just if your shorter calls drop frequently, endeavor the following:

1. For calls dropping only in specific locations, check out our 4G LTE & 5G Network coverage map to determine the level of betoken y'all should expect.
2. Make sure that the touch screen isn't waking up during the call. It may wake up if your cheek presses the touch screen or your fingers impact the buttons, like the End Call button.
3. Remove any cases or covers from the phone. Some protective cases interfere with reception.
4. Update the device software to the latest version. Visit the Devices page for current versions and steps.
5. Try calling in a location that dropped your call before to run across if it happens over again.
6. If available, move the SIM card to another T-Mobile device and see if calls go on to drop when yous call from that device. This test volition aid Client Care diagnose the problem.

All incoming calls go to voicemail

1. Reset your telephone call forwarding settings:
   • Dial ##004# on the telephone dialer and press Send to reset busy, if unreachable, and no reply settings.
   • Dial ##21# on the telephone dialer and press Send to reset unconditional phone call forwarding settings.
2. Make sure that the number going to voicemail isn't on the device Cake or Spam Listing.
3. Check that Call Waiting is turned on in your phone settings.
4. Turn off Bluetooth. If Bluetooth is on, the device may be trying to send the ring to a paired device, and you may miss it.
5. Check the notification switch on the side of the phone, if you have one. It may make the phone go silent or turn off alerts to anyone who is not a favorite contact, and you may be missing those calls.
6. Call your own number to encounter if it rings before forwarding to voicemail.
7. If available, move the SIM card to another T-Mobile device and have someone telephone call you to run across whether calls go to voicemail on that device. This test will help Customer Intendance diagnose the problem.

Touch tones don't work

If voicemail doesn't or phone systems (IVRs) don't recognize push button presses on your device, bank check out your device's bear upon tone settings:

1. Turn on touch tones in your phone settings. Notation that touch tones may not work if you're on a conference call.
2. For Android devices:
   • Wipe the cache partition to clear system memory.
   • Articulate all app caches.
   • Plough off audible touch tones.
3. Update the device software to the latest version. Visit the Devices page for current versions and steps.
4. Phone call voicemail or a phone organization to examination whether bear upon tones are working as expected. If non, contact united states.

Stuck? Contact usa

If the phone however can't make or receive calls later on you've followed these troubleshooting steps, contact u.s.. We may need to check your number and the network in your area. If y'all received mistake letters or recordings when trying to identify a call, be prepared to share those letters with us when you contact us.

If you can't phone call, contact u.s. through chat (message us), the T-Mobile app , or social (Facebook, Twitter, Google+). Whatsoever of our contact options can connect yous with someone to wait at your business relationship settings and local network details, and file a ticket for whatsoever issues.

munrotheyetage.blogspot.com

Source: https://www.t-mobile.com/support/devices/device-troubleshooting/cant-call-dropped-calls-and-other-calling-issues

Share this post